Propnal Voice AI handles inbound and outbound calls 24/7 — qualifying leads, booking appointments, and sending reminders.
What you get with our specialized services.
Dials a new enquiry within seconds of the form submission, asks your qualifying questions, and writes the answers back to the CRM before a competitor has picked up the phone.
Answers every call — including the ones your team misses during lunch, site visits and peak hours — then routes or books instead of sending the caller to voicemail.
Checks real availability, offers slots, confirms on the call and follows up with a WhatsApp confirmation, so the booking exists in your calendar and not in a notebook.
Scheduled, polite reminders for overdue invoices, EMIs and renewals, with escalation to a human when the customer disputes or asks for a settlement.
Nights, Sundays and festival weeks are when most Indian buyers research and call. The AI picks up then, captures the lead, and hands your team a queue in the morning.
Recordings, transcripts, intent tags and the exact point where callers drop off. You get to fix the script with evidence instead of guessing.
Our streamlined process for success.
Transparent and competitive pricing tailored for your business.
What businesses ask before putting AI on their phone line.
Yes, and it should. The agent identifies itself at the start of the call. Pretending otherwise damages trust the first time a customer notices, and they always notice.
Hindi and English today, including the mixed Hinglish most Indian callers actually speak. Other regional languages are possible but we will pilot them with your real calls before promising accuracy.
Complex negotiation, escalated complaints and high-value closing still belong with a person. AI calling wins on the repetitive volume — first-touch qualification, reminders, confirmations and after-hours pickup. Use it there and keep your team on the calls that need them.
Outbound campaigns run on registered telephony with consent and DND scrubbing, and honour opt-outs on the call itself. We will not run a list you cannot show consent for.
Yes. It works with your current numbers through supported telephony providers and syncs both ways with the Propnal CRM or your existing one over API, so call outcomes land where your team already works.
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